No Refund Policy

Effective Date: 12/09/2024
Last Updated: 12/09/2024

1. Purpose

This No Refund Policy outlines the terms and conditions regarding payments and refunds for all services, digital content, and interactions provided by Eden Skye. By purchasing, subscribing to, or engaging with our Services, you acknowledge and agree to this policy.

Due to the nature of our services—personalized, exclusive, and one-time experiences—all sales are final and non-refundable. This policy is in place to maintain fairness, protect the value of our services, and ensure a premium experience for all clients.

2. Non-Refundable Services

The following items, services, and offerings are non-refundable under any circumstances:

• Digital Content: Custom content, downloadable materials, video clips, and exclusive media.

• One-on-One Interactions: Personalized chats, private messaging, video calls, or live streams.

• Subscription Fees: Recurring or one-time subscriptions for access to exclusive member content.

• Custom Requests: Personalized or tailored experiences created at the request of the client.

• Deposits or Prepaid Sessions: Payments made in advance to book, reserve, or schedule exclusive services.

Once you have accessed, viewed, downloaded, or otherwise engaged with any of the above content or services, you forfeit any right to a refund, return, or exchange.

3. Why No Refunds?

The services offered by Eden Skye are intangible, customized, and consumed instantly. Because these services involve exclusive access to personal time, effort, and unique digital content, they are considered "used" as soon as they are delivered, viewed, or accessed.

Refunds cannot be issued for the following reasons:

• "Change of mind" or "Buyer’s remorse."

• Failure to attend or engage in a scheduled session.

• Dissatisfaction with a completed service or content.

• Misunderstanding of the nature of services offered.

Note: All transactions are clearly described before purchase. It is the responsibility of the client to review all service details before making a payment.

4. Subscription Cancellations

If you have subscribed to recurring access or premium services, you may cancel your subscription at any time. However, the cancellation will apply to future billing cycles, and you will not be refunded for the current billing period. Your access will remain active until the end of the current subscription period.

How to Cancel:

1. Log into your account.

2. Visit your account or subscription settings.

3. Select "Cancel Subscription."

Cancellation requests must be made before the next billing cycle begins to avoid being charged. No partial refunds are given for mid-cycle cancellations.

5. Chargeback Policy

Chargebacks are strictly prohibited. If you initiate a chargeback for a legitimate, fulfilled purchase, we reserve the right to take legal action and seek damages.

We value trust and transparency, and our payment system is clearly documented. If you experience an issue with your payment, please contact us at Edenskyeoncall@gmail.com so we can resolve it directly. Filing an unjustified chargeback may result in the following consequences:

• Account Suspension or Termination: We may suspend or permanently ban access to your account and our services.

• Legal Action: We may pursue legal remedies, including financial claims, to recover any associated losses or damages.

If you believe your payment was made in error or you encountered a technical issue, please contact us before disputing the charge with your bank or payment provider.

6. Customer Support & Dispute Resolution

If you are dissatisfied with a service, or if you have a specific concern, we encourage you to reach out to our support team first. We strive to resolve issues fairly and maintain high-quality service. Contact us at:

Email: edenskyeoncall@gmail.com
Response Time: We aim to respond within 48 hours of receiving your inquiry.

While refunds are not provided, we may offer alternative resolutions such as re-delivery of content, rescheduling of services, or other mutually agreeable outcomes. However, this is done at the discretion of Edenskyeoncall@gmail.com and is not guaranteed.

7. Acknowledgment of Agreement

By purchasing or subscribing to our services, you acknowledge and agree to this No Refund Policy. It is your responsibility to review this policy before making any purchase, booking, or subscription.

If you have any questions, please contact us directly at Edenskyeoncall@gmail.com We’re happy to assist you and ensure a seamless experience.

Eden Skye
Where Desire Meets Depth.